Returns & Exchanges
At Manzely, we aim to provide a clear and comfortable shopping experience. Returns or exchanges can be requested based on the product's condition and the terms of the order.
- The product must be unused, in its original condition, and include all packaging and accessories, if applicable.
- Please contact us within the allowed time frame after receiving your order to request a return or exchange.
- Products that have been installed, used, or damaged after delivery cannot be returned.
- If there is a manufacturing defect or the wrong item was delivered, the case will be reviewed and handled accordingly.
- Shipping or pickup fees may be deducted depending on the reason for the return and the order status.
If you have any additional questions, you can contact us via WhatsApp or by phone using the contact information on the website.